faq
Shipping Prices
Shipping prices are calculated at checkout. For more information about shipping, visit our info page.
*not responsible for unpaid customs returning to us*
I got an Email saying my order has shipped but the tracking says pre-shipment?
We sometimes print labels before we get products from our manufacturers. We do this so we can ship your orders as soon as possible once we get products in hand.
International Shipping
International orders can take some time to deliver. Please expect at least 4+ weeks for your order to be delivered once shipped. Contact snotcustomerservice@gmail.com if your order has not been delivered by then. Include your name and order number in the message.
My order has missing or incorrect item?
We package every order carefully, but sometimes mess ups happen. Please contact snotcustomerservice@gmail.com and include your name, order number, and what is wrong with your order.
Care Instructions
Rhinestone
Turn garment inside out, use warm or cold water only, and wash on a gentle cycle. DO NOT use a pre-wash product on or around the rhinestones because some of these products can soften the glue. Dry on low heat setting. Hand washing your garments is not necessary.
Want to keep up with Shipping Information?
Contact snotcustomerservice@gmail.com for all shipping and product information.